Returns & Exchanges

At Al-Ikhsan Sports, we are committed to your satisfaction and offer a straightforward return process for items in original condition within 14 days of purchase. Whether you bought your gear online or in-store, we ensure a hassle-free exchange or refund to keep you at the top of your game.

Return Process

• 1.
  Verify Eligibility

  Ensure your sportswear or equipment is unused, with original tags attached and in its original packaging, including the receipt or proof of purchase.

• 2.
  Submit Request

  Log into your account and complete the Online Return Form, or visit any Al-Ikhsan Sports retail outlet nationwide to initiate the exchange process.

• 3.
  Pack and Ship

  Securely pack the items to prevent damage during transit and ship them back to our distribution center using a trackable courier service.

• 4.
  Inspection and Refund

  Once our quality control team approves the returned items, your refund will be processed to the original payment method or an exchange will be dispatched within 7-10 working days.